Vodacom
Vodacom data bundle issue

I bought a Vodacom MYGIG 2.5 data bundle through FNB online banking on 2012.12.05, planning to use it during my holiday. However, I never received this data.

I went to Vodashop and they confirmed that there is no record of Vodacom ever transferring this data onto my data Sim card. Below are the details of my online transaction.

Please refund this amount into my account.

Date and Time: 2012-12-05 11:28:39 From Account: Personal Credit Card - 490136 Amount: R429.00 Channel: Online Banking Reference: VODSQ198717B Description: MYGIG 2.5 Cellphone Number: 27714003195

I've been struggling with Vodacom, to refund me, since the beginning of January 2013. FNB confirmed that they paid the amount over to Vodacom.

Company: Vodacom
Country: South Africa
City: Online

  <     >