Mweb
PACKACE "ACTIVE" and BILLED but not delivered

I'm now tired of holding on for 30 - 35min to speak to a human being!!! No music just the same message about your 5 branches nationwide!! How can I get a message saying my all inclusive deal is active and approved when I don't even have a landline??? PLEASE CAN SOMEONE CALL ME with regards to this!!!

A ficticious number is on your system 0123456789 and my ADSL package from MWEB has been allocated to this number which is not mine!!! I do not have a telephone line at home and was requesting an all inclusive product from MWEB (including the Telkom line).

Now I have a bill for over R1, 500 (FYI the package I selected was for R899) that is overdue yet I do not have the luxury of the service.

I have spent R185 on airtime holding for a consultant to assist to no avail.

I'm now PEEVED to say the least and I'm seriously considering just taking my business elsewhere if this is how it's going to start.

Company: Mweb
Country: South Africa
City: Johannesburg

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