Mtn
Don't deliver what is expected

Telecommunications

I'm a prepaid client and have never really been satisfied with mtn in general many small incidents occured but I looked passed them throughout the years and gave them the benefit of the doubt because I and my family are all on mtn and people dont like to chop and change for everything but I drew the last straw today when I decided to use mtn's once off 24hr uncapped data service because I had some updates and downloads that was needed on my pc but got the slowest connection speed I have ever witnessed an average of 10kbps and ask what's the point of the package if speed is restricted that badly, thats like going to a restaurant and ordering a bottomless drink and than said sorry max of 2 glasses, that doesn't happen nor if u only drink one glass do they say we'll charge u for a regular drink instead, if you giving me uncapped internet for 24hrs I expect the normal speed I don't expect high speed 1000 kbps but I'd never expect a pathetic 10kbps


Company: Mtn
Country: South Africa
City: South Africa
  <     >  

RELATED COMPLAINTS

Mweb
MWEB - bad Internet service provide

Telkom
2mb line running at average 80-100kbps

Telkom
Slowest ADSL ever!

Autopage
Uncapped 3G-Still not getting what I signed up fo

Mtn
MTN uncapped lite useless after cap

Cell C
R 1800.00 Down the drain!!!

Cell C
Cell C internet connection speed bad

Mtn
Throttle speed

Telkom
Line speed incorrect, Telkom says it is fine

Mwe
Capped uncapped