Vodacom
Poor service, no 3G. What now?

Opened two cases of poor reception in Sonstraal, Durbanville area with Vodacom. Signal cuts out continually, and no 3G in the area, on any Vodacom device. Wife has Cell C phone, with full 3G signal. MTN as well.

Drive 100m down the road, full 3G signal. Ask Vodacom to investigate, first they say its fixed. It is not. Complain again - this time they tell me they cannot do anything about it. Tell me my only option is to cancel my contract.

I spend a lot of money with Vodacom accross multiple 3G devices, now my hands are tied. I do not live in some rural area either. Durbanville (and the Sonstraal area) has a lot of Vodacom users I would imagine.

If they want me to cancel my contract, they will need to waiver the cancellation fees.

Company: Vodacom
Country: South Africa
City: Western Cape

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