Mtn
Consumer Protection Act Contravention

During February 2013 I applied at our local MTN office for an internet connectivity device on the proviso that if I was not happy with their signal I would return it within 7 days. Unfortunately the signal was worse than the the equipment that I was using & I returned it within the 7 day time frame. At the begining of April I received an Invoice & Statement of account for R45.96 which was debited to my cheque a/c. When I queried it I was told that the deal had been cancelled & that their billing department would look into the matter. The lady at the local branch even confirmed that my funds would be refunded but nothing has been received to date reference number 98801323 a/c number A4537454 (#6432657) I would really like to get my refund!!!

Company: Mtn
Country: South Africa
City: Head Office

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