Cell C
BILLING FOR A CANCELLED CONTRACT

I APPLIED FOR CELL C CONTRACT (LAPTOP) OVER THE INTERNET. DEVICE RECEIVED. I CANCELLED THE CONTRACT WITHING THE ALLOWED 7 DAY PERIOD. (NO 3G COVERAGE IN OUR AREA) I CANCELLED NUMEROUS TIMES TELEPHONICALLY AND VIA E-MAIL. DEVICE EVENTUALLY COLLECTED BY RAM COURIER, REF: RW 11712136. A MONTH LATER, AMOUNT WENT OF MY ACCOUNT! I PHONED MY BANK, EXPLAINED THE SITUATION. BANK STOPPED THE DT ORDER AND REFUNDED ME. SPOKE TO CANCELLATION DEPARTMENT @ CELL C, REFERENCE NUMBER: 3090204341. EXPLAINED THE SITUATION. HERMAN CONFIRMED TELEPHONICALLY THAT CONTRACT WAS CANCELLED. SURPRISE SURPRISE... THE MONEY WENT OF MY ACCOUNT, NOT ONCE BUT TWICE YESTERDAY AGAIN!!! I WOULD APPRECIATE THE COURTESY OF A URGENT REPLY AND A REFUND ASAP!!!

Company: Cell C
Country: South Africa
City: HEAD OFFICE

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