Cell C
Communication???

I bought a Samsung S3 Mini Online 1 month ago and the Cell C responded immediately. The took my account details promptly and within a few days my phone was delivered... in the incorrect colour of course. At first i needed billing information so proceeded to contact the online number with NO success. I then went into Cell C in Canal walk and they refused to help me as this was an Online purchase.
The phone then started giving me issues (poor connection, freezing, etc) and i once again tried the call centre with no response.
I have not received any type of billing from Cell C either. I have not signed any type of agreement neither given any permissions to debit account.

All i want is to communicate with ANYONE at Cell C to discuss my issues and hopefully get them resolved.

I should not be begging for customer assistance... should I?

Company: Cell C
Country: South Africa
City: Canal Walk

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