Vodacom
Vodacom is me of money and data

Telecommunications

I have a mygig2 contract, which is supposed to give me 2 gig of data usage per month, but when I view my statement it says that I have 1.5 gig of usage and 1.5 which I can use after midnight.
When I took out this contract, I was not informed about this.
I have contacted Vodacom but they cannot give me an answer on this.
To my knowledge, Vodacom has been me of data and money, as a normal person I would never have purchased a contract if I knew that I had to wake up ridiculous hours of the morning to use my internet.
I have been battling for a long time to view statements (which at times I paying a lot of money for my data) online, but could never open the documents Vodacom sends me. I have reported the problem on many occasions.
I only found out about the data when I registered for 'my vodacom' online.
I had to wake up ridiculous time to send this as my 'normal data' has been used up and I could only use my 'nightowl' data.
So can anyone please explain to me?


Company: Vodacom
Country: South Africa
City: Canalwalk
  <     >  

RELATED COMPLAINTS

Vodacom
ANOTHER TERRIBLE ACCOUNT FROM VODACOM

Vodacom
Vodacom Data Usage??? R4000

Vodacom
No response on night owl data query

Vodacom
Ridiculous bill for unexplained data usage

Vodacom
Data Bundle not loaded on data contract

Vodacom
MYGIG2 CONTRACT NOT CAPPED BEWARE

Vodacom
RIDICULOUS DATA BILL

Vodacom
Poor service / Charged but no service

Vodacom
Data bundle usage sms service stopped!

Vodacom
UNFAIR DATA PRACTISE