Cell C
Deduction wrong from my account cannot get sorted

Telecommunications

On the 28th January I cancelled on of my contracts and pay the cancellation fee of R1133, at the end of February cell C deduct this amount from my account, with the January and February bills. I phoned the helpline about 10 time now and try to get my money back, with no success. I send them an e-mail but no joy. One's a Francios guy from the accounts department phoned me, but he did not understand the problem. I have paid now twice for the same cancellation, and Cell C don't want to help me or sort out my problem.


Company: Cell C
Country: South Africa
City: Headoffice
  <     >  

RELATED COMPLAINTS

Cell C
Deduct wrong my account, promise refund, nothing

Cell C
0844841037

Cell C
Fed up with Cell C's cancellation Department!!

Cell C
Continues billing after contract cancellation

Cell C
Cancellation Paid! 8 Months later still in arrears

Cell C
Bunch of

Cell C
Cancellation

Cell C
Cell C bills my account after cancellation

Cell C
Cancellation of contract