Vodacom
Illegal "Online content" cost taken from prepaid

Telecommunications

14:03:55, 1 May 2013 saw R3.00 taken from my account with no explanation. Called Vodacom and they want me to send a "free" sms to 30333 to "Stop all WC". I never "started any WC" so what the is this? - by sending the sms I am actually agreeing that I started it!

I never subscribed to anything even though Vodacom tells me I am subscribed and will be incurring repeat costs from the same bunch of liars if I don't send the sms.

I don't know that the "free" sms will in fact be free - by sending the message I could most likely be agreeing to something I have not seen and may even be signing up for more rubbish at more stupid unexplainable costs - iow I may very well be worse off than I supposedly are now

I want this "subscription" stopped - I don't care who it is and what its for - I never agreed to anything and I want a refund.

If I didn't happen to check my account today I probably would never have known about the cost either because the Vodacom system conveniently, for them, only shows me the last 10 transactions as a prepaid custome


Company: Vodacom
Country: South Africa
City: SA
  <     >  

RELATED COMPLAINTS

STS
Of my money via my Vodacom account

Computek
Source of Illigal WC subscription on cellphones

Vodacom
Brain-dead Promotions

Mobilenobo
Full Refund & Unsubscribe Me

Vodacom
Subscribed to content services without my request

Vodacom
Charged for Content Services

Vodacom
Spam SMS from Vodacom

Vodacom
Unauthorised charges

Cellspice
Daylight

Vodacom
Vodacom STEALS money via hidden contract costs