Planet Fitness
Overselling of services

I was told that I would be able to freeze my contract for 6 months, term of which was never explained to me when signing the contract, when I tried to make use of this option due to the fact that i am moving, they refused and said that the account was already paid in full... that after they pushed my into signing the contract without sufficient explanation and it was a similar situation when I was made an offer to make use of a personal trainer.

Company: Planet Fitness
Country: South Africa
City: Lynnwood

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