Planet Fitness
Very poor service

Hi

My name is Lizanne Heyns and have received very poor service from PlanetFitness Plattekloof branch. I have a account with a black tag which me and my hubby paid the amount that was outstanding on the contract document we signed. After 3 months debit orders is still being deducted from my account and this query i have taken up with the branch but no-one comes back when they make promises.

Ruth front desk consultant is escalating this billing account for 2 months now already. I was there again today, but it was told Mandy isnt there. i have to take it up with here.

Mandy is the accounts manager is never around/ available and also doesnt come back to us.

All i want is someone with knowledge to my account to contact me back and advise me what is going on.

Till now i've been patient, but is now slow getting irate...

Company: Planet Fitness
Country: South Africa
City: Plattekloof

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