Planet Fitness
NO SERVICE AT ALL

I'VE BEEN CALLING RIVONIA BRANCH THE WHOLE DAY TODAY IS THERE ANY COMPANY THAT THE RECEPTION CALL IS NOT ANSWERED FOR MORE THAN 2MINUTES IF ITS ANSWERED YOU ARE SENT FROM PILLAR TO POST I WAS KEPT ON HOLD FOR MORE THAN 15 MINUTES FOR SAKE THEN I WAS GIVEN HEAD OFFICE NUMBER WHEN I TRIED CALLING HEAD OFFICE GUESS WHAT SAME RESPONSE IS IT WHAT PLANET FITNESS IS ALL ABOUT NO SERVICE AT ALL I ASKED TO SPEAK TO A MANAGER WHICH I WAS TOLD IS GARTH BUT I WAS TOLD HE'S OUT OF OFFICE, HEAD OFFICE IS ASKING ME WHY I WAS ASKED TO CALL THEM HOW THE AM I SUPPOSE TO KNOW, NO ONE IS EVEN TRYING TO TAKE MY NUMBER ATLEAST FOR ONE TO CALL ME BACK, MY ACCOUNT WAS DEBITED TWICE ON THE 28TH JUNE AND THEN AGAIN ON THE 2ND OF JULY AND IT LOOKS LIKE I WONT BE ABLE TO CLEAR THIS CAUSE THERE IS NO ONE EITHER AT RIVONIA OR AT THE HEAD OFFICE IT SEEMS NO ONE IS WORKING AT THE ADMIN DEPT BUT I GUESS THERE IS SOMEONE WORKING AT YOUR COLLECTION DEPT.CAN SOMEONE PLEASE CREDIT THE AMOUNT INCORRECTLY DEBITED ON MY ACCOUNT BEFORE I MOVE TO ANOTHER GYM CAUSE IM FED UP WITH SITTING ON THE PHONE TRYING TO CALL YOU WHEN YOU DONT GIVE A

Company: Planet Fitness
Country: South Africa
City: RIVONIA

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