Mr Price Home
No stock, pls waist your time and come back again

Shops, Products, Services

Good day, Your winter catalogue, stock available from the 25th. I had been to you Fourways Crossing, Woodmead and Sandton branches looking for the duvet set on your page entitled "Your Quiet Time". On enquiry to your staff I was told they hadnt seen it so it couldnt've been delievered yet, "I must come back again, maybe a weeks time, they dont know."
Now THAT is great service! You've never heard of the concept of taking the clients details down and when the stock has been delivered, you maybe say call them and inform them??? Its not a new concept you know, I've experienced it from a few retails stores before. Maybe you should try it... its called REALLY GOOD CUSTOMER SERVICE WHEN YOU ARE AT FAULT FOR LATE DELIVERY OF STOCK AS ADVERTISED, trying to amend your error in assisting YOUR clients instead of making them waste the petrol (which you clearly have enough of) and time in having them drive to your stores every week or so and check IF the item has arrived.
Note to self: make as much effort to purchase from you again as you have taken to retain me as a customer...


Company: Mr Price Home
Country: South Africa
City: Sandton
  <     >  

RELATED COMPLAINTS

Hi-Fi Corporation
No stock, false advertising, bad customer service

Mr Price Home
Stock on the Mr Price Home website not in store

KFC
New meals advertised but un availible

Game
No feedback received

American Swiss
No stock of advertised goods

Vodacom
Clients need to do staff work!

Game
PROMOTIONA ITEMS ALWAYS OUT OF STOCK

Clicks
Non Existant Customer Service

Game
ADVERTISED ITEM NOT IN STOCK ANYWHERE!

Game
Catalogue items always out of stock