House & Home
Horrible customer service

Two weeks ago we came at the shop to purchase a coffee table, a lady by the name of LEA MONATE a sales person she attended us. unfortunately they didn't have a stork. we told her we want the similar one then she said she order one for us. then yesterday she gave us a call to let us know she's don't have it. later on we decided to go back to the store, we told her to give us the display cause we like it seriously. we saw it on display we fell in love with it and we want it. she call the manager by the of WENDY LAAS while she was trying to explain everything then the manager just said send them to my office, we went to her office. when we get to her office she was holding a phone just next to her head. remember facial expression says it all, she expected the sales lady to explain while she was holding the phone. when she tries to explain then the manager proceeded on with the phone. then we waited up until she was done on the phone. after hanging the phone she said OK facial expression "again". the saleslady started over again, and she us continue with her. we ask her for the display she didn't even want to put her self in to the situation she said NO!!! I WONT GIVE YOU THE DISPLAY

Company: House & Home
Country: South Africa
City: Hiveld mall witbank

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