Russells
Incorrect pricing!

Russells Athlone had a sign in their window - advertising a fridge for R2000.00. We went in and spoke to the consultant who confirmed the pricing is valid (this was about 2 weeks ago). We told her we'd like to buy this unit at the end of the month, but will call a day or 2 before the time, to confirm whether the price still stands. Last Thursday (the 21/02/2013) we called Nancy to confirm the price and she says it's still R2000.00 and we explained that we're coming on Monday 25/02/2013. We weren't able to make it for Monday, but this morning my partner goes to buy the fridge and is told the price is R2200.00! This is after we checked to confirm pricing, and the poster is still in the window!!!
This is absolutely terrible service and totally unacceptable. If we weren't pressed for time, we wouldn't have bought it, just because of the terrible service and have given the business to another company.
I'm sure there is a law stating that if the pricing displayed is incorrect, you're supposed to pay that price. So i want my R200.00 back, because technically we were overcharged.

Company: Russells
Country: South Africa
City: Athlone

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