Woolworths
BAD ATTITUDE OF THE WOOLWORTHS CONSULTANT

WENT TO EXCHANGE MY DAUGHTER SHIRTS FOR SCHOOL YESTERDAY AT BROOKLYN PRETORIA.IN THE QUEUE A WHITE LADY IN FRONT OF ME CAME TO EXCHANGE UNDERWEAR, I KNOW THE WOOLWORTHS POLICY STATES THAT NO UNDERWEAR SHOULD ME RETURNED .TO MY SURPRISE LEAH SAID TO THE LADY SHE WILL MAKE AN EXCEPTION.WHEN IT WAS MY TURN, I ASKED LEAH NEXT TIME WHEN I COME AND EXCHANGE UNDER I EXPECT THE SAME TREATMENT AND HER RESPONSE WAS THE WOMAN IS OLD.THEN I SD TO HER MY MOTHER IS 67 AND I EXPECT BECAUSE SHE IS OLD THAT THEY WILL MAKE THE SAME TREATMENT.AMAZED LEAH RESPONDED TO ME SAYING SHE IS THERE TO WORK AND NOT TO ARGUE WITH ME OR IN HER WORDS TO BE BUSY FIGURE OUT WHO IS RIGHT.CUSTOMER PROTECTING ACT STATES THAT ALL CUSTOMERS SHOULD HAVE A RIGHT TO EQUAL ACCESS TO GOODS AND SERVICES AND BE TREATED EQUALLY IRRESPECTIVE OF GENDER, RACE, SOCIO-ECONOMIC STATUS

Company: Woolworths
Country: South Africa
City: Brooklyn Mall Pretoria

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