Game
Making money from customers

It was advertised that you can exchange any unwanted gift at Game for something else as long as they stock it. They failed to mention that they will give you a voucher for the product`s promotional price and not the price on the shelf as you don`t have a slip. No one of the store`s Management was able to assisit me as the store manager is on leave and the person in charge was taking a delivery at the back. The lady at the front desk said that it is the way it is if you don`t have a slip. Why do they advertise this and not mention that you won`t get the price that is on the shelf? What happens to the extra money that people paid for the product? I guess it goes straight into their pockets and it is just another way for them to make money.

Company: Game
Country: South Africa
City: Mall@reds

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