Truworths
REFUND NOT RECEIVED AND BAD ATTITUDE

BOUGHT A SKIRT A TRUWORTHS PAVILLION WHICH IN KZN DURBAN, TOOK IT BACK FOR BIGGER SIZE AND CANDICE NAIDOO GAVE ME AN BIG ATTITUDE ABOUT IT CHASING ME FROM PILLAR TO POST, AND I ENDED UP SAYING I NEED MY MONEY BACK, SHE DID NOT GIVE ME MY MONEY, SHE TOLD ME SHE WILL RETURN THE MONEY TO MY DEBIT CARD, GAVE HER MY CARD SHE PROCESSED IT, AND I WAITED AND WAITED BEEN A MONTH NO REFUND, WENT TO TRUWORTHS THE SUPERVISOR SABRINA TOLD ME I SIGNED A REFUND NOTE AND CANDICE WAS SUPPOSE TO GIVE ME CASH REFUND TOLD HER DID NOT GER CASJH REFUND I WAS TOLD THAT THE MONEY WAS TO BE RETURNED TO MY DEBIT CARD, THEY GAVE ME A BIG ATTITUDE ABOUT IT AND I WAS TOLD CANDICE IS ON LEAVE I MUST WAIT A WEEK FOR HER TO COME BACK SO THAT SHE EXPLAINS WHAT HAS HAPPENED AS SHE BALANCED THAT DAY SHE DID NOT HAVE AN EXTRA AMOUNT FOR THAT DAY, WAITED A WEEK WENT BACK AND CANDICE SAID SHE GAVE ME CASH, NO CASH WAS GIVEN TO ME AND IT WAS NOT THE FIRST TIME I RETURN SOMETHING IF U HAVE USED A DEBIT CARD THEY TELL YOU THE WILL PUT IT BACK ON THE CARD AND AFTER SOME FEW DAYS YOU RECEIVE THE MONEY, THAT IS WHY I WAITED AND NO REFUND WAS RECEIVED EVEN DID THE BANK STATEMENT TO PROVE THAT, I JUST NEED MY MONEY BACK

Company: Truworths
Country: South Africa
City: PAVILLION DURBAN

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