Game
And more
- 11-30-2013
- 56
I took my LG TV into Game on the 17 November, as it had 'suddenly stopped working''
Was assured I would have a quote for its repair (although still under warranty, but could not find my slip) within 48 hours.
Roll on two days later, no call. Called Game, was told, they would call me back.
Two days later, I called again, to be told, TV had not yet been collected. Would have a quote for me by Saturday.
No Call.
Monday I called again, to be told, the quote from the "people doing the repair" was so high, they were negotiating to see if they could better it. they would call me back.
no call.
Two days later, I called again, same story... still negotiating on my behalf.
Friday I called... different story... they were still waiting for the quote. I called the repair chaps myself to be told, the quote was under R500.00. I emailed the manager, Elvirna, to try and get some assistance, to date, no response.
Called Game today, to say, how does one pay for this, or go about it, told "'its Saturday, nothing we can do until Monday"'
Does anybody know how to "'do this"' tell the truth? or even respond to emails?
Does game remember, who the customer is at the end of the day???
Company: Game
Country: South Africa
City: Bel-Air