Identity
Useless and unhelpful

Shops, Products, Services

It's funny how Identity can accept payment from my fianc? but can't assist him with an exchange. The assistance store manager comes up with a ridiculous story of you guys have a new policy implemented this month, Hello inform your clients as well. Any ways what's the difference of my fianc? exchanging an item on my account, he isn't making a purchase just changing the size. Please have a look at my account, and see my payment history thanks to your terrible attitude I have received I will be closing my account, if you can't value your customers then surely you don't need my business.


Company: Identity
Country: South Africa
City: Carlton centre
  <     >  

RELATED COMPLAINTS

Identity
Exchange policy

Identity
Refuse to exchange a item of clothing

Identity
Unfairly listed on Transunion

Identity
No customer retention

Identity
Will give ur details 2 anyone 2 do as they please

Identity
Terrible Customer Service

Identity
Embarassing smses

Dion Wired
Double charge

Identity
Account opened fraudently with my details

The Space
Gatekeeping by management