Spitz
Account Debited Twice

I sent an email on the 30/09/2013 giving new banking details and received a response email confirming that my request has been received and that my details have been updated accordingly. After some few days i received a call from a lady that was complaining that my account was overdue so i told her a debit order will be going through since i have updated my details. She asked me to confirm the details which i did, that is when she advised me of the amount that will be going through and we ended the call. Today i receive sms notification and the amount has been debited twice. I just want a refund as soon as possible because this will disturbe my other commitments. Surely the one lady that called procesed another debit order without checking properly hence it went through twice.

Company: Spitz
Country: South Africa
City: Billing Department

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