Game
Ad customer service

Shops, Products, Services

On the 16 September my husband applied for a game account online. He was phoned shortly after ward and was told to forward a copy of his ID and payslip via email. The next day I called to confirm the email address i had to send it it to and was told to send it to [Email Removed] I received confirmation that these documents was received and and its been forwarded to the correct department. This email came from Valne Murphy. Later that day, I received an email saying that the application was unsuccessful. I sent an email asking why it was unsuccessful. the next day I received a reply from Abegail Lottering saying it was due to his requested documents that was not received. I replied to her saying that we did forward his documents. I have not received a response since. I would like this sorted out ASAP. My husband does not have internet access, therefore, i am filing this complaint on his behalf.


Company: Game
Country: South Africa
City: Cape Town
  <     >  

RELATED COMPLAINTS

Standard Bank
Surely there are hidden cameras somewhere???

Wesbank
Promise to call back but never do

First For Women Insurance
Bad Service! Never gives any feedback!

Nedbank
Nedbank - Making applications impossible!

Absa
New account delay

Cell C
Contract approved and then declined

Nedbank
Agent cut me off and didn't call me back

Standard Bank
Bad Treatment & No Response to Complaint

First National Bank
FNB VEHICLE FINANCE - INCOMPETANT AND USELESS!

Ronn Communications
Loan cancellation