Fossil
FOSSIL RIPS PEOPLE OFF

I BOUGHT A BAG OF ABOUT R1600 THAT UNFORTUNATELY GOT SPILLED WITH ALCOHOL, BEAR IN MIND THAT THE BAG HAD NOT BEEN USED PRIOR, IT HAD STAINS AND I HAD MY PA TO TAKE IT BACK WHICH SHE WAS GIVEN A RUN AROUND, AND I HAD TO CALL THEIR HEAD OFFICES FOR THE BACK TO BE TAKEN TO THEM, WE BEEN THAT THEY SELL THE BEST AND THEY JUST LYING, THEY COULD NOT FIX MY BAG AND BEING TOLD THAT I WOULD GET 50%OFF IF I BUY ANOTHER BACK, THEY JUST TRYING TO RIP ME OFF, WHY SELL SOMETHING IF YOU CANNOT FIX IT, AND HAVE TO BE GIVEN A AROUND TO BE BE TOLD THAT THEY CANNOT FIX MY BAG? AND WORSE THEY SEND A STUPID SMS TO SAY THAT THEIR WORKSHOP CANNOT FIX IT, WHY PRODUCE SOMETHING IF YOU CANNOT FIX IT, FIRSTLY THE CUSTOMER CARE FROM FOSSIL IS, YOU TREAT CUSTOMERS LIKE ANIMALS, ALL FOSSIL WANTS IS RIPPINNG PEOPLE OFF, THEY CANNOT EVEN GIVE ME AN ALTARNATIVE TO REPAIR THE BAG WHILE I BOUGHT IT FROM THEM... WHERE AM I SUPPOSED TO TAKE IT? IS FOSSIL SAYING THAT I SHOULD THROW THE BAG AWAY? YOUR ATTITUDE TO YOUR CUSTOMES IS REPULSING!

Company: Fossil
Country: South Africa
City: Head office

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