Fossil
Product Quality

Shops, Products, Services

After Purchasing a Fossil watch for R2300.00 the strap clip mechanism broke after 1 month. The watch is still in mint condition so not caused by abuse. I took the watch in for repairs at the Centurion Mall branch where I was told that this was not part of the warranty??? If this is the type of inferior product that Fossil sells for R2300.00 and it breaks after 1 month the I would seriously reconsider buying or recommending this product in future.

After it was booked in for repair I'm now told that it takes 6-8 weeks for it to be fixed and this is totally unacceptable!!


Company: Fossil
Country: South Africa
City: Centurion Mall
  <     >  

RELATED COMPLAINTS

Fossil
16 Weeks and still waiting

Fossil
Takes 2 months to repair a watch?

Fossil
Poor quality watch, AGAIN!

Fossil
No parts for 5 year old watch

Fossil
Four Weeks to Change a Watch Battery

Fossil
Watch under Guarantee Yet It Cant be Fixed

Foschini
Faulty Fossil Watch

Fossil
8 weeks and still no watch

Fossil
R2500.00 FOR A WATCH THAT DOESNT STAY ON MY WRIST!