Homechoice
Illing without goods

I have ordered 2 buffer servers on the 3rd of July and on the 7 I have recieved only 1.I contact the call center last week to check why my order was delivered separately as it was supposed to be in 1 order, the call center agent told me that I must pay for each parcel even though it was placed in 1 order. I told him that I only recieved 1 a week ago what about the other 1, he told me that I will recieve it shortly. Yesterday when I got home I recieved a statement from home choice for 2 buffer servers that I must pay this month end. How can I pay for something that I did not recieve and why is the statement including 2 buffers because the call centre agent told me that I will recieve 2 invoices because my order was done separetly so that they can bill me for courier of 2 items that was placed on the same day. Home Choice is a greedy company how can you deliver our goods separetly where as the order was done once why cant you dispatch and deliver all ordered items at once to avoid confussion. Im very much dissapointed I will no longer order anything from you guys anymore.your treatment it is not fai

Company: Homechoice
Country: South Africa
City: Cape Town

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