Rochester Home Decor
Bad service!

Shops, Products, Services

We bought a couch set from the Witbank Rochester in February. After weeks of promises of the couches going to be delivered every other Saturday, no delivery happened. This is after we paid the 50% deposit. We went back to the shop wanting answers as it has been a month of promises. Then our couch set wasn't available, they wrapped the display set for us to take as a loan set. We have had this loan set for 2 months now, the shop phoned us demanding the other 50% of he money because our coach set is ready and will be delivered on Saturday 15 June. We paid the rest of the money in good faith that our couch set will be delivered during that Saturday. But the day went by without any couch set. We phoned on the Monday (public holiday) wanting to know what's going on? After many excuses still no delivery.

In other words these people we have experienced nothing but frustration and irritation from these people waging this shop.

Very bd service, a lot of promises and no delivery.


Company: Rochester Home Decor
Country: South Africa
City: Emahlaleni
  <     >  

RELATED COMPLAINTS

Rochester Home Decor
Faulty couch delivered

Rochester Home Decor
Bad Product, No Resolution, extended delays

Furniture City
Appalling service – no delivery and more stories

Rochester Home Decor
Great service until they got their money

Rochester Home Decor
Appalling service

Ok Furniture/Power Express
Poor customer service

Rochester Home Decor
Rochester, not just furniture-JUST INCOMPETENT!

Furniture City
STILL no delovery!!!

Coricraft Group
No Delivery!

Rochester Home Decor
Second Hand Couches