Shoprite
Wrong Booking Information

Shops, Products, Services

I bought a ticket to travel via the greyhound to Johannesburg. When i bought the ticket i asked the lady is there a ticket from Bethelehem to Johannesburg..? she told me yes but the bus is coming from Harrismith and passing Bethlehem towards Johannesburg. I waited for about two hours at Engen by wimpy when where she told me the bus would stop. When we phoned the queries department they said the bus does'nt stop at Bethlehem... This is unfair and i am very unhappy because the lady gave me the wrong information... How can she work at shoprite i does'nt even know where the busses stop..? I want my money back because it was'nt my fault its Shoprite who gav the wrong information...!!! This is not ACCEPTABLE...


Company: Shoprite
Country: South Africa
City: Bethlehem
  <     >  

RELATED COMPLAINTS

Shoprite
Worse service by Shoprite /Ticket cancelled

Mango Airlines
PAID FOR RETURN FLIGHT, MANGO CANCELS THE TICKET

Shoprite
CHANGING A BUS TICKET VIA COMPUTICKET

Translux/City To City
General enquiry

Shoprite
Grey hound ticket sale crisis

Greyhound
Bad attitude and Disrespect of customers

Greyhound
Unfair business practice

Capitec Bank
The lady is very rude

Shoprite
Lady in white Shoprite clothes

Shoprite
Outraged, disgusted and hurt