Adt Security
Stiil waiting for refund after 3 months!

Security

I signed up with ADT at the end of November 2012. I was told that within a few days the radio antenna etc would be installed. I waited 6 weeks and still no-one had pitched. I decided to cancel, as this was not a good way to start with a new security company.
R328, 50 was deducted from my account for radios fees etc. I managed to speak to someone from ADT to have this reversed. After numerous phone calls and escalations, I am still waiting for this amount to be refunded. The supervisor is never available and I dont know who to turn to anymore. Its been 3 months now since I first logged the request for a reversal.

PLEASE CAN SOMEONE SORT THIS OUT!!


Company: Adt Security
Country: South Africa
City: Cape Town
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