Adt Security
POOR SERVICE BILLING/ACCOUNTS

I am very, very unhappy with the poor service I am getting from ADT security. I spent hours hanging on the line for response and then the line will just drop or your call gets cut deliberately
What I fail to understand is that they have my details and my concern but when they cut the line they will not phone you back. I chased my cell bill up with only trying to solve this issue and ADT is not getting back to you with a solution to the problem they created.
On the 2nd of Feb 2013 I made an electronic E.F.T payment because the debit order we signed did not went thru 25 Jan 2013.
My account was double deducted on the
25 March 2:43AM
R324 Ref ADT PTA PTPAT00620 ADT 3074546
02 April 9:37PM
R324 Ref ADT PTA PTPAT00620 ADT 4067122
I would like to receive feedback when the reversal will be paid back into my account.
Very Unhappy and disappointment ADT customer for the poor service
CJ &N PA PATRICK

Company: Adt Security
Country: South Africa
City: Head Office

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