Adt Security
UNACCEPTABLE SERVICE

Security

Adt Security is going to refund me an amount of R856.91 as per my conversation with Bianca on 11 Febuary 2013 which according to her would take 2-3 working days, it's 27 February 2013 and still no refund. Many e-mails unanswered and she just does not get back to me after taking it up with their accounts dept. Getting tired of the lack of urgency and service. Eventually I get a reply 21 Feb from Bianca to now say it would take a further 1 - 2 weeks for a refund of my money. I find this totally unacceptable as this money was paid over 7 Feb and confirmation of refund was 11 Feb, I do not see why it is that I have to wait up till a month for my money.


Company: Adt Security
Country: South Africa
City: Cape Town
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