Altech Netstar
THE MOST USELESS SOUTH AFRICAN COMPANY

I have never been so frustrated with a company in my life like I am with altech.

from the guys that installed my system in my new car, so altech's call centre. I have been paying on a monthly basis for zero service and zero protection. The other day i pressed my panic button and was called approximately 8 hours late. Enough time for anyone to exit the country if they wanted to.
when i spoke to the agent they apologised for not calling- well its just not good enough!!!

today i pressed my panic button and no one has called yet. I called after 2.5 hours, again the assistant apologized and was stupid enough to ask me if i mind waiting on the line for a minute. they said they did get the alarm, but they apologised for not calling.

I COULD BE DEAD! How can you offer such a useless service

Company: Altech Netstar
Country: South Africa
City: Johannesburg

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