Adt Security
ADT TO ME!!

TO WHOM IT MAY CONCERN!

I AM TOTALLY DISGUSTED AT THE CONTINOUS I AM TOLD BY ADT!! DUE TO MY PROCRASTINATION I DID NOT HAVE THE TIME TO COMPLAIN THE LAST TIME THIS OCCURRED, BUT TO EVERYONE OUT THERE WHO THINK THEY ARE PAYING FOR GOOD SERVICE, YOU ARE BEING TAKEN FOR YOUR HARD EARNED CASH!!
I WAS CALLED AT - 12:30 TELLING ME THAT THE ALARM WAS SET OFF AND AFTER 2HRS!! I WAS GIVEN FEEDBACK THAT EVERYTHING WAS FINE AND THE VEHICLE WAS AT MY HOUSE AT - 12:40! SO TODAY I REVIEWED MY CCTV FOOTAGE, AND GUESS WHAT? THERE WAS NEVER ANY VEHICLE THAT WENT TO MY PROPERTY!
ALL I CAN SAY IS THAT I AM NOT LISTENING TO ANY MORE EXCUSES! ENOUGH IS ENOUGH!
AFTER 5 YEARS OF SUPPORTING ADT I HAVE WATCHED THEM FALL FROM THE BEST SERVICE I EVER HAD TO THE WORST! I WILL BE CHANGING MY SECURITY COMPANY AS OF MONDAY AND I JUST WANT OTHERS TO KNOW THE TRUTH AS THIS IS NOT THE FIRST TIME THIS HAD HAPPENED, AND ADT ARE TOO GOOD AT PASSING THE BUCK! I TRIED CALLING TO SPEAK TO A SUPERIOR FIRST, BUT HAD TO RESORT TO A TIME CONSUMING EMAIL AS MY CALL KEPT GOING TO CAPETOWN AND AFTER POLITELY HOLDING TO BE TRANSFERRED TO DURBAN FOR 15 MIN. I WAS CUT OFF!!

SO, BYE BYE ADT!!

Company: Adt Security
Country: South Africa
City: Queensburgh Durban

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