Adt Security
POOR CUSTOMER SERVICE!!!

ADT took money from my account twice within two days. On the 02 January an amount of R307.50 was deducted from my banking accounting, (the payment went through). On the 3 January you once again wanted to deduct an amount of R307.50.

Why would you want to deduct the amount again if the payment was already taken off (and I emphasise that this payment went through) on the 2 January 2013. This banking account I only use for my debit orders and only leave the amount for the deductions of my debit orders which need to go off in the account. Only obvious the 3 January would not go through because your offices was trying to duplicate the deduction. And because of this transaction I had to pay a penalty and now had to pay bank charges to obtain statements so that I can show you proof of all the above mentioned. Who is going to reimburse me with these charges as this was not my fault?

For the past week I have send an email everyday and nobody gets back to me. I think this is VERY POOR customer service and I intend to move my business elsewhere.

Company: Adt Security
Country: South Africa
City: Parow

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