Chubb
Incompetent Staff

I had Chubb install a new radio and a few pet friendly passives as well as signed a 24hr monitoring and armed response agreement in March 2013

I paid all monies owing as requested, a 50% deposit and the balance at completion.

Out of the blue toward the end of July I received an email from Laverne Charles demanding money owed as my account was overdue.

At this time I was on leave and did not have my computer with me and with great effort I sent her the proof of payments made. She said that they made an error and apologised.

Great, problem solved.

Now exactly one month later, I received ANOTHER email from Laverne demanding outstanding monies.

Come now Chubb, get you act together, I refuse to accept your incompetent staff and their lack in book keeping skills

I demand this be resolved immediately and a letter emailed to me with an aplology and stipulating that I am infact not in a negative balance with your business.

You are not the only alarm company out there.

Company: Chubb
Country: South Africa
City: Cape Town

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