Tracker Connect
EMPTY PROMISES from a Higher level now

Security

Update on last empty promise.
Hi,

I am now really desperate. On numerous occasions I have e-mailed and complained on Hello. Peter without any success. I have two vehicles on my name that have Tracker devices in them. I have repeatedly asked that both invoices are debited against my account. Only one amount is debited every month which means the other is now two months in arrears. How difficult can it be to get these banking details correct?

I implore you to please ensure that the debit order for the AVANZA & the TATA are debited on the 25th of each month. At least the one debit order is going off on the correct date.
Also, I am stating that if the TATA is, I will expect the service from your company as per contract.

Please don't disappoint me again and ensure that the details on your system are correct. I now await your urgent response.

...
On 6 May you responded to my HelloPeter report that this matter has been resolved. YET ANOTHER EMPTY PROMISE BY Jolene Human of Tracker Custo, mer Care.


Company: Tracker Connect
Country: South Africa
City: Jhb
  <     >  

RELATED COMPLAINTS

Tracker Connect
Appalling services & untrained staff

Tracker Connect
Tracker Debits my account - Not a tracker client

Tracker Connect
Account issues

Tracker Connect
Empty promises

Tracker Connect

Tracker Connect
BAD BAD BAD SERVICE, EMPTY PROMISES

Tracker Connect
Debited my account for no apparent reason

Tracker Connect
Refuse to remove vehicle from our account

Tracker Connect
Overcharged 3 months now

Tracker Connect
Debit orders