Altech Netstar
Never good service -still expect cancellation fee

Security

Netstar are expecting me to pay a cancellation fee when I have had nothing but a bad attitude and service from them since the start of our relationship.
It took 6 months to finally install instrument, then within a month of installation I complained about my battery going flat if car was not in use and my alarm going off at odd hours for no reason. I was told it was the age of the vehilce at fault even though I never had a problem with the alarm before. Battery was only 6 months old.
When I was unable to make anymore payments, I was told that I have to make a cancellation fee before the instrument will be removed. I received another e-mail from Noleen Quin on 10 June and since then my alarm has been such a nuisance that I have to disconnect the battery. The first night I did, instead of contacting me, they sent a message of "Battery disconnection violation" to my daughter.
After my last comment about my problem with this company, I was told to refrain from making anymore comments on this site.
They must not think that they can get away with this kind of bullying.


Company: Altech Netstar
Country: South Africa
City: Head Office
  <     >  

RELATED COMPLAINTS

Altech Netstar
Still have not received any invoice nor valid ans

Altech Netstar
Not Fair! They breach and i must pay

Altech Netstar
24 hrs response to an Emergency Alam

Adt Security
No Feedback

Altech Netstar
3rd faulty tracking unit installed in 12 months

Kia Motors South Africa
Bad service and inflated pricing

Altech Netstar
Old Netstar tracking unit is draining my battery

Adt Security
R 1584.60 to come and replace a battery

Adt Security
ADT - Poor Service Delivery & Communication

First National Battery
Battery only lasts 14 months - Staff don't care