Ster-Kinekor
STER KINEKOR CARNIVAL MALL

GOOD AFTERNOON

I WENT TO CARNIVAL MALL STER KINEKOR WITH MY TWO DAUGHTERS TO SEE 'THE CROODS' A COUPLE OF WEEKS AGO. ABOUT HALFWAY THROUGH THE MOVIE SOMETHING WENT WRONG AND THE SOUND DIDN'T MATCH THE PICTURE (THE WORDS DID NOT SUIT THE SCENE). I GOT UP AND WENT TO THE POPCORN COUNTER AND ASKED FOR THE MANAGER AND COMPLAINED.

THIS AFTERNOON I TOOK MY DAUGHTERS AGAIN TO SEE 'ESCAPE FROM EARTH' ALSO AT CARNIVAL MALL. I THOUGHT I WOULD GO EARLY AND APPLY FOR DISCOVERY VITALITY MOVIE CARDS. ON ARRIVAL THE TICKET OFFICE WAS UNMANNED AND A SIGN SAID "BUY TICKETS FROM POPCORN KIOSK". THERE WAS ALREADY A QUEUE AND I KNEW I WOULD HAVE TO FILL A FORM IN ETC. THERE WAS ONLY *ONE* PERSON ON DUTY AT KIOSK.

I COMPLIMENT YOU ON HAVING A SIGN THERE THAT I HAPPENED TO SEE WITH THE MANAGER ON DUTY'S NAME AND CELL NUMBER. I PHONED AND THE MANAGERESS CAME OUT AND HELPED US. SHE WAS VERY EFFICIENT AND FRIENDLY SO I WAS QUITE HAPPY.

HOWEVER, DURING THE MOVIE IT WAS STOPPED AND RESTARTED, AND I AM CERTAIN IT'S BECAUSE PEOPLE WERE STILL COMING IN (NO DOUBT DUE TO DELAY AT POPCORN KIOSK).

WHERE WAS EVERYBODY? IT'S SCHOOL HOLIDAYS FOR PRIVATE SCHOOLS. SURELY THERE SHOULD BE MORE THAN 1 ON DUTY

Company: Ster-Kinekor
Country: South Africa
City: CARNIVAL MALL

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