Ster-Kineko
NO AIRCON & BAD SERVICES AT FRONT DESK

HI,

THIS HAS BEEN FAR MORE THE WORST EXPERIENCE I HAD AT STER KINEKOR EAST RAND MALL.

WHEN ARRIVING THERE ON SATURDAY NIGHT, WE BOUGHT OUR TICKETS AT 25 JAN 2014, 20:03 AND PROCEEDED TO THE KIOSK TO PURCHASE OUR POPCORN AND SLUSH PUPPY.

BY 21:00 WE WERE STILL STANDING IN THE QUE TO BE SERVED, STAFF GO ON BREAK TIMES LEAVING ONLY ONE PERSON BEHIND THE COUNTER.
OUR SLUSH PUPPIES WERE LIKE NORMAL COLD DRINKS WITH A FEW ICE FLOATING ON THE TOP.
THAT'S LEAVING US AT THE KIOSK ISSUE...

OUR MOVIE HAS ALREADY STARTED... WE HAVE MISSED THE BEGINNING OF THE MOVIE ALREADY...:(
WHEN ENTERING THE MOVIE HOUSE, THE HEAT WAS BEARABLE AT FIRST, BUT AS THE MOVIE WENT ON, IT JUST GOT WORSE AND WORSE LEAVING ONE SWEATING IM YOUR CHAIR, IT GOT SO BAD THAT WE STOOD UP AND WALKED OUT - HOW DO STER-KINEKOR EXPECT THEIR PATRONS TO WATCH AMOVIE IN THOSE CONDITIONS?

WE WOULD LIKE TO RECEIVE A VOUCHER TO REPLACE OUR PURCHASED GOODS, AS WELL AS OUR MOVIE IN ORDER TO GO AND WATCH WHAT WE WANTED TO AS GOING OUT TO THE MOVIES ISNT A CHEAP THING TO DO NOW A DAYS.

TRUST WE WILL RECEIVE FEEDBACK TO THE ABOVE MENTIONED.

REGARDS,
AJ

Company: Ster-Kineko
Country: South Africa
City: East Rand Mall

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