Multichoice
Contacting multichoice, a feat in itself

On NUMEROUS occasions I have called the Multichoice call centre, I am a relatively new client and have already lost all patience with the call centre. It is not uncommon to call multichoice and be 20th in line. A CUSTOMER must wait in lengthy queues for a service we pay for. It's absolute b.s. It would certainly help if they had a call back function instead of them wasting their clients time on the phone. I have emailed multichoice in an effort to use a different form of communication and this is even worse. Email response was more than a week later, and another one of my emails was not responded to.

Company: Multichoice
Country: South Africa
City: Call Centre

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