Multichoice
DSTV IS A RIP OFF WITH NO AFTER SALES SERVICE

Recreation & Entertainment

I WON A HD PVR IN NOVEMBER 2012 FRM HIGHVELD STEREO 94.7! GR8! NOPE! NOT SO GR8! I HAD STD PVR & GOT THIS LINKED UP AS XTRA VIEW 1ST DAY WAS ADVISED BY CALL CENTRE 2 TAKE IT IN 2 GET DECODERS CHECKED.DID THAT! NOTHING WRONG! FINALLY GOT IT SORTED THROUGH INSTALLER PAID THEM R500.CALLED LAST WEEKEND AS I COULDNT VIEW CERTAIN CHANNELS ON HD PVR SO I CALLED DSTV TECH SUPPORT! I WAS ADVISED 2 DO NUMERIOUS THINGS & DEFAULT SETTINGS & THEN I STARTED LOOSING MY SIGNAL IN MY BEDROOMS FOR MY STD PVR & COULDNT CHANGE CHANNELS & ALSO NOT VIEW MY 2ND TV AT ALL .SPOKE TO NORAH & AFTER 3DAYS IM STILL AWAITING A CALL FRM THULISY REF#121553194.SPOKE 2 A HELPFUL GENTLEMAN BUT MY PHONE DIED (HE HELPED IN SOME WAYS 2 VIEW SOMETHING AGAIN)..2DAY I SPENT ABOUT 1 1/2 HOURS ON CALLS & IVE TAKEN OUT THE HD & WANT IT THE WAY IT WAS BEFORE! CAMERON HELPED ME BUT I STILL CANT VIEW ANYTHING IN MY ROOMS OR ON THE TV2 LINK! BEEN ADVISED TO GET A INSTALLER OUT AGAIN AS IT A SIGNAL OR LNB PROBLEM! ALL AT MY COST EVEN WHEN I CALL FOR SUPPORT WE PAY 4 THE CALLS!! IM FED UP!! ID RATHER BE WATCHING ON TV LIKE SABC AND TOP TV THEN GET A SERVICE FROM A BILLION RAND ENTERPRISE! LETS SEE IF SOME 1 RESPONDS!!


Company: Multichoice
Country: South Africa
City: Gauteng
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