TopTV
Poor Service

Recreation & Entertainment

L have been trying to activate my decoder for the past two weeks. Yesterday l decided to set the day to activate my decoder. l emailed Top TV on their complaints email to inform them to call me in the morning. They never did call. l also sent them an sms with my Ref number as they had previously advised me to do so. l got a sms saying they will contact me in 24hrs. Its now 24hrs still no call. l tried calling them and l must have been on hold for more than half an hour. One wonders what service l will get after activation if on the onset l am receiving such poor service. Starsat do you rely care?


Company: TopTV
Country: South Africa
City: Johanesburg
  <     >  

RELATED COMPLAINTS

TopTV
Paid for new decoder, no delivery after 21 days

TopTV
No response for broken decoder!

TopTV
Bad Customer Care

TopTV
Worst Service Eve

TopTV
TopTV decoder not receiving signal from dish/sat

Multichoice
Unable to get decoder activated

TopTV
HD Decoder Remote function not user friendly

TopTV
TOPTV - Only empty promises

Multichoice
Over charging & No web Access to activate or deac

Multichoice
DECODER MISSING / BILLED FOR REPAIRS/CONNECTS