TopTV
Bad Customer Care

Have been trying to get my decoder activated for the past couple of days. After numerous attempts to get through to the call centre (which you hold on forever) l must have sent over 20 emails only to get a response at 2050hrs today (10/12/2013). l am asked to provide installers four digit number after explaining that l had a relative install the dish the consultant says they can't activate me. Does this me that for me to watch Starsat l need to get an installer when the dish has locked onto the signal. l really think that is pathetic reasoning. Starsat remember l am not begging for your services l am a willing potential client.

Company: TopTV
Country: South Africa
City: Johanessburg

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