Multichoice
DSTV are beware!!!

Recreation & Entertainment

I discontected my DSTV end of September since I was moving to a new location. I didnt pay for October and also didnt pay for Nov because I didnt want to watch DSTV that time due to my own reason. I didn't sign a debt order with DSTV coz I know they are they can take whatever they want from ones account. My service is pay as you go! If you pay you have service and if you dont pay there is no service. I am ok with that I know that there is a reactivation fee of R50 you must pay to reconnect. Today I want to pay and reconect and in my mind I am on DSTV Compact which I should pay R275 plus reconection fee of R50. I am shocked to be taold that my account is outstanding and I must pay over R500 to get my service back. What for? This is pay as you go and u guys u disconnect when there is no payment. No payment no service. So why now saying my account is outstanding amount? I dont have a contract with you so wht outstanding? You are charging me for the month of Oct and Nov which I didnt pay. Yes I didnt pay coz I didnt want to and since this is pay as you go I ahd no service. So why shld I pay you for Oct and Nov? I am engaging my lawyers and they will open a case with you.!!


Company: Multichoice
Country: South Africa
City: DSTV
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