Multichoice
My decoder is still disconnected!!

Am so not happy with the call centre you are using, Yes it has its advantages for self help but what happens if we want to speak to a consult?

My Decoder was disconnected due to late payment, 1stly you cancelleed my debit order without any notifications of why and when it was cancelled, 2ndly i called the call centre 012 422 2222 on the 6th Nov 2013 and followed the voice prompts, i got my balance R640.84 and paid it immediately via Internet and emailed the proof of payment to [Email Removed], it was said that it will be reconnected after 1hr its now more than 24hrs and am still disconnected.

I need to speak to a consulted because this voice things doesnt work for me, I have been calling every hour since the payment it still says I owe the specified balance!

Dstv Ref no: 75055794

Company: Multichoice
Country: South Africa
City: Pretoria

  <     >