Multichoice
False advertising on remote controls

We bought 2 new remotes for our SD PVR and HD PVR (Xtra View) On the remotes it clearly show that it can be used as a secondary or replacement remote control for DualView, HD PVR and Standard PVR. XtraView Capable. When we wanted to "programme" the remotes the DSTV outlet told us that those remotes can not be used on the SD PVR- keeping in mind that it clearly indicates that it can work - and has the DSTV logo on it. There is also TV1, TV2 and TV3 to chose from, but you can not programme your HD PVR with the SD PVR on one remote. The worst is that you cant even use the remote on the SD PVR. This is totally unacceptable! Photos of the packaging is available.

Company: Multichoice
Country: South Africa
City: Head Office

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