Multichoice
PUT ME ON ITC WHILE MY ACCOUNT IS UP TO DATE!

Recreation & Entertainment

We have 2 smart cards. One is permanantly activated and the other one we only activate when we go camping. As soon as we deactivate it, I pay that amount on DSTV website. My account with the permanent goes through with a debit order. What multichoice then do, is they allocate that amount to my permanant account and the debit order goes throug for a smaller amount, which then shows the other account is not paid. Then they send me these final warnings, etc. where I then explain to them they must just transfer the amounts, because the amount was settled. Now we need to open a new cellphone contract where I want to keep my existing number and already cancelled our current contract with Nashua ending 31 Jan 2013, but now our new account with Vodashop can not be opened due to this. If my name is not cleared within 2 days, we are gonna loose our current cellphone number. The only person that has been kind of helpful at multichoice, was a Promise. I would be glad if you can sort this out. My Ref number is 11981682. This will have the history of me struggeling to get my name cleared which should not have been there in the first place. I am seriously considering Crimen injuria case! Thx


Company: Multichoice
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Multichoice
Why are you billing me again!?

Multichoice
Wrong Debit Orde

Multichoice
Sister-in-Law opened account on my fiance's Name

Multichoice
UNAUTHORIZED DEBIT ORDER

Multichoice
ABSOLUTELY USELESS SERVICE

Multichoice
Bad service from multichoice

Multichoice
DEBIT ORDER OF R2000 DEDUCTED IN ERROR

Multichoice
Money debited from account just as they want to

Multichoice
DSTV CALL CENTRE CASE NUMBER 3727811 : BILLING ERR

Multichoice
Billing issues