Multichoice
ONLY ONE TECHNICIAN!!!

My decoder is faulty and i took it to the service centre on Friday 08 August 2013. The lady that assisted me was very helpful, but unfortunately I had to hear that the only technician available was sick at the time. I don't understand how you can only have one technician; so when this person is not available, the clients have to wait until you call us to bring the faulty unit to your centre again. This is a great inconvenience and I'm sure that you'll understand that I'm not very happy about this kind of service!!

Company: Multichoice
Country: South Africa
City: N1 City Service Centre

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