Multichoice
MULTICHOICE DON'T HAVE CUSTOMER SERVICES

I send an email to ask to change the payment date. I get a email back (see below). All of a sudden they disconnect the dstv. When I phone they tell me I must pay pro-rata and pay a RECONNECTION FEE. This is unfair. In the email that I receive did'nt tell me that I must pay pro rata money. My nose is not so good to smell that I must pay pro rata.

Dear Francois Pretorius

CASE NUMBER : 2938861
Thank you for your e-mail.

Kindly note that we have changed the payment date to the 1st of every month as per your request.
For more information and self application please visit our website on [URL Removed] and register or call our MultiChoice contact centre on 011 289 2222 / 2250, which operates from Monday to Sunday, 07h00 to 23h00, including Public Holidays.
Should you require further assistance, please don't hesitate to contact us.

Company: Multichoice
Country: South Africa
City: Johannesburg

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