Leapfrog Property Group
Deposit not refunded in full

I vacated a rented property on 30 Novemebr 2012. According to our contract, an inspection of the property would be arranged within 3 days of the termination of the rental agreement, and with 24hrs notice. In this instance no notice was given. On the day that I vacated the property, I was asked to hand over the keys to the unit. The agent who took the keys from me mentioned that the garden needed to be weeded, and that a day rate of R120 will be charged. I accepted this. My deposit was refunded this morning and an amount of R750 was deducted for garden services. I was told that it would only be R120. I also feel that had an inspection taken place prior to us vacating the property, that this would have been brought to our attention sooner, and then I could have made the necessary arrangements and supervise myself. The deposit was also meant to be refunded immediately, as no inspection was arranged. The deposit was refunded 41 days later.

Company: Leapfrog Property Group
Country: South Africa
City: Moreleta Park

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